national express luggage more than 20kg

will they allow it? Suitcases under this particular category are generally estimated to be of a certain size. weight limit. 1Call 24x7 All IndiaToll : 1860 233 1407. Items of luggage in excess of 20kg will be charged. (b) Prohibited behaviour: You must ensure that you do not: (i) Behave in a way that is, or is perceived to be, abusive or threatening to any person or otherwise in a disorderly way; (ii) Conduct yourself in a way which does or may endanger yourself or any other person; (iii) Obstruct or interfere with any driver or other crew on a Coach, or any National Express representative, in the performance of their duties or fail to comply with their instructions; (iv) Behave in a manner which causes discomfort, inconvenience, danger, damage or injury to any other person or to property on board any Coach or at any Station or to any Coach or Station; (v) Obstruct or allow any of your Luggage to obstruct any aisle or emergency exit on any Coach; (vi) Play any music players, musical instruments or electronic devices that are audible and distracting or annoying to any person on any Coach, or which interfere with, or render less audible, any public address system or other equipment; (vii) Take onto any Coach, or into any Station, any alcoholic drinks or drugs (other than medicines) for the purpose of consuming them, or consume them on any Coach or in any Station; (viii) Board any Coach whilst under the influence of alcoholic drinks or drugs (other than medicines); (ix) Smoke (including substitute smoking materials such as electronic cigarettes) onboard any Coach or at any Station; (x) Board any Coach whilst you are seriously ill or suffering from any serious contagious illness; or. If you are boarding or alighting a Coach at any of these stops, you will only be permitted to bring hand Luggage onto the Coach. If you fail to produce the discount card you will be required to pay the applicable fare payable for the Journey(s) permitted by your Ticket without the discount. (f) You must hand over lost Luggage or other items of property of other people: If you find any property of any other person on any Coach or at any Station that we own or manage, you must hand it over to us immediately. We may also refuse you travel. (a) Packing of Luggage: You must pack all of your Luggage safely and securely, and lock and fasten it, with a view to protecting your Luggage from loss, damage or interference, and to protect any persons or other property on a Coach from being damaged by your Luggage. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. If we change your Service after you booked your Ticket and pre-selected your seat, you will have the opportunity to select a seat on the new Service provided that the select your seat option is available on the new Service. We reserve the right to change your pre-selected seat for operational, safety or security reasons (which may include, without limit, to enable us to accommodate any disabled passengers or if you have a seatbelt exemption) at any time, including before or after boarding a Service or during your Journey. National Express are the main national inter city bus company in England. Save. In the event of any conflict between the two sets of terms, the applicable Special Conditions shall take precedence over these Conditions. Coach Tracker. You must also make sure you do not leave any of your Luggage or other items of property unattended at any time, including at any Station and including your hand Luggage whilst on a Coach. For more information, please visit our Cheltenham Festival page. Additional infants aged 0-2 must be paid for. Call or get in touch online If you have purchased a Ticket using any of our concessionary discount Coachcards (currently marketed as Senior Coachcard and Disabled Coachcard) you. Make sure you bring it with you. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. Folding pushchairs/buggies will be carried free of charge in the hold, in addition to the standard luggage allowance. Tip:Booked using yourCoachcard? Tweet the team @nxcare for help & advice - we'll be here from 8am to 6pm Monday to Sunday. (e) Care of Luggage: Except for any Luggage stored in the hold of a Coach, you must also look after your Luggage and other items of property at all times during your Journey. Please call us 36 hours prior to travelling to check the latest status. U S flights allow us to check a bag up to 50 lbs. We therefore recommend that booking is made at least 36 hours in advance of travel, through our Assisted Travel Helpline on 03717 81 81 81 (lines open 8am - 10pm 7 days a week) or using another contact method listed in our Disabled Code of Practice, so that we can check that your mobility scooter is safe for stowage in the luggage hold. (b) Selecting a seat: If the select your seat option is available to you, you will be given the option to pre-select a seat on your Service as part of the booking process at the time of your original booking, but you will also have the opportunity to pre-select a seat through our website at www.nationalexpress.com/myaccountup to 24 hours before the departure time of the applicable Service, in each case subject to availability and only where you had the option to pre-select a seat during your original booking. (d) Young persons over the age of 16: Young persons over the age of 16 do not qualify for a Child Ticket and will be required to purchase an adult Ticket (unless they qualify for any other discounted or concessionary travel). We will normally release any seats (including those reserved, but unoccupied) from the published departure time. (c) Unaccompanied children: We will not be obliged to carry any child under the age of 14 on any Service unless that child is accompanied by a responsible person aged 16 or over. (b) Luggage checks: where your Luggage is removed from a Coach for customs checks, you will be responsible for getting your Luggage back from those checks or any carousel to the Luggage compartment of the Coach. You are allowed to take onto a service one or two medium sized suitcases or rucksacks (no more than 20kg per item) free of charge and one small piece of soft hand luggage. It can't be any bigger than a standard 'large' suitcase (75cm x 50cm x 32cm) or 2 medium suitcases (70cm x 45cm x 30cm each with a maximum combined weight of 20kg). We are not a party to any such contractual relationship. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Failure to do so, may result in the full adult fare being charged. In this case, our liability depends on other factors explained below. If your return date is not yet known, open return tickets provide flexibility.When travelling within the UK, the return journey can be made within 3 months of the outward date of travel.To guarantee your seat on your return journey you need to confirm your ticket before you travel by visiting www.nationalexpress.com/en/help/tickets/open-returns or call us on 03717 81 81 81.Lines open 7 days a week, 8am - 8pm (calls to this number are charged at local rate).Valid on any day throughout the year. You should check all your Luggage or other items of property at the time of disembarking a Service for any damage and notify the driver or a National Express representative at the time of discovering such damage or, in any event, within 24 hours of the end of your Journey by calling us on 03717 818181. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends festivals which are offered from time to time in addition to our scheduled network; be the versions that form your contract with us. Airlines will usually offer measuring boxes inside airports, where you can put in your bags to check if they fit. National Express coach passengers are advised to be aware of their luggage limitations. (g) No Luggage Stored for Restricted stops: There are some stops where, for safety reasons, we are unable, and are unable to permit you, to load and unload Luggage from the hold of Coaches. Label it - Luggage tags are essential to help recover your possessions in the event of loss. (e) Our liability for left or lost Luggage or other items of property: We will not be liable to you, or any third party, for any loss of or damage to left or lost Luggage or other items of property as a result of any action taken by us in accordance with this Condition 11.4, unless we fail to use reasonable care in respect of left Luggage or other items of property that you notify us about accordance with Condition 11.4(a), in which case Condition 11.6 applies. Failure to do so may result in the child being required to pay the full fare for the journey on that day. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. From time to time, Air India Express may offer tiered fares with 20/30/40 kgs free baggage allowance on selected destinations based on seasonal trends. For Economy Class (Domestic Sector) the permissible free baggage allowance (FBA) is 25Kg. We shall not be liable to you if you miss any Service as a result of your late arrival or your boarding at a different location, and we shall not be obliged to hold up any Service to wait for you, or to provide a place (or any reserved seat) on any other Service, if you miss a Service. This, during May school holidays will be 3-4 times more expensive. must produce it with your Ticket for inspection when asked. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. Small valuable items and important papers or instruments creating legal entitlements will be carried on the Coach at your own risk and must not be left unattended by you. You must make Your Ticket and any such reservation number available for inspection by the driver of your Coach or any National Express representative at any time they request. (d) Other border requirements: You are advised that when crossing any borders or check-points, further requirements may be applied by the countries you are leaving or entering. Your one piece of luggage must not exceed 20kg, with maximum dimensions of 70cm x 30cm x 45cm. The cabinet has agreed with proposals to trial FREE bus travel for the entire month of March 2023. Use the tabs below to find more information about the facilities onboard for each carrier. Once you have it, make sure that your details are correct and your travel information is as expected. Book tickets & track your coach anytime, anywhere. If you travel with a Ticket that has been spoiled, damaged or corrupted in any way, it will be treated as invalid and you will be considered to have travelled without a valid Ticket. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. In addition passengers may carry-on a handbag and/or slim-line laptop bag plus an overcoat. Re: National Express luggage policy. Please note that we reserve the right to amend this condition 15 at any time up until the day of travel in order to reflect the current laws, government guidance and industry practice relating to Coronavirus (COVID-19) and safer travel on public transport. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Can I take child seat onboard a National Express coach? (c) You may leave the Service at an earlier stop where you: (a) tell the driver when you board the Service that you wish to do so (so that your Luggage can be placed in an appropriate location in the luggage hold) unless that earlier stop is one at which unloading of Luggage is restricted if you are travelling with Luggage in the hold; and (b) you pay the driver or other National Express representative any additional fare payable as a result of you leaving the Service at an airport stop rather than the booked finish point of your Journey. We strongly advise that you do not bring large valuable items onto the Coach as hold Luggage. You are entitled to two items of luggage to be stowed in the hold. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. For the avoidance of doubt, we will not be responsible for such additional costs or losses where caused by Circumstances Beyond our Reasonable Control or any reason as a result of or in contemplation of Brexit. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. (b) Travel in a Coach seat: For passengers who can transfer from their wheelchair to the Coach seat, we can transport lightweight manual wheelchairs where they can be safely stowed in the luggage hold of the Coach, which will be the case where they can be folded down and weigh less than 20kgs. (b) If you wish to amend your Ticket: Please refer to Condition 3.5. 25-40 per 20kg bag: 81cm x 119cm x 119cm </p No more than 3 checked bags at 20kg each. In the event that customer demand for a particular Journey is sufficient we may, in our entire discretion, run additional Services which will stop at Stations and stopping points which are only determined on the day of travel and in response to customer demand (a High Demand Service). JPY; Weight Initial Booking Manage My Booking (after initial booking) . (c) any other documents required by the law of the countries concerned. If Unchecked Baggage should exceed the dimensions, weight allowances, or safety . (b) If you are travelling with a valid seat belt exemption certificate, you do not have to wear a seatbelt but you will not be permitted to be seated in any of the front seats of the Coach for your own, our employees and other passengers safety. (d) No refunds: Subject to any Special Conditions that apply to your Ticket, we will not give refunds in respect of any lost, tampered with or spoiled, damaged or corrupted Tickets. A reservation on a particular Service does not guarantee you a particular seat on a Coach and we may alter any seat which is assigned to you at any time. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. (xii) any items which, in our opinion or in the opinion of any driver of a Coach or National Express representative, emits an offensive odour regardless of packing or preservation methods. It's also important to make sure that your luggage does not contain any items that are, for customer safety, not allowed onboard. Please note, you may be required to show proof of age at any point during your journey. Weigh it - you can take two medium-sized suitcases (each weighing no more than 20kg) on your coach, plus a small piece of hand luggage. You are responsible for making sure that you travel on the Service for which you have a valid Ticket and that you board that Service at the correct boarding point and you alight that Service at the correct destination. BAGGAGE INFORMATION. Lines open 8am-10pm 7 days a week. Per Piece (up to 20kg) 3: 320: 460: 490 1: 680: JPY. (c) Spoiled, Damaged or Corrupted Tickets: If your Ticket has been spoiled, damaged or corrupted in any way (including by it or any information on it being obscured in a way we consider is, or is likely to be, accidental) then we may, at our entire discretion, replace your Ticket if you ask for a replacement Ticket a reasonable time before your scheduled departure and you provide us with proof of your purchase of the Ticket, your identity and a reasonable explanation for why your Ticket has been spoiled, damaged or corrupted. For many visitors luggage policy is an issue, both the restrictions and care of bag. Contact Us. Unaccompanied children will not be carried. However, occasionally we may need to alter, delay or withdraw our Services, or terminate a Service once it has commenced, with or without notice and whether before or after you have booked a space (or reserved a seat) on the Service, and to substitute an alternative Service, due to operational reasons or Circumstances Beyond Our Reasonable Control or, in the case of European Services, due to any reason as a result of or in contemplation of Brexit. You may take one medium-sized suitcase or rucksack and one small piece of soft hand luggage per person travelling, free of charge. A cabin bag up to 10 kg weight (56cm x 45cm x 25cm) You can pay 12 per kg for baggage that exceeds your total weight allowance. Where possible, small valuable items should be carried on your person and important papers and instruments should be kept in a bag, fitted with a lock as you see fit. Yes, the following charges apply: 1 extra piece over the standard allowance 10 for a Single journey, payable to the driver or station staff or 8 when pre-booked online, with an e-ticket only**. This documentation includes: (b) authorisations and permits which you are required to have to enter, remain in and leave the countries from, through or to which you are travelling, including a valid passport and any required visas, and. You can print off a copy of the E-Ticket to show to our driver or you can show the driver the E-Ticket from a smart device; EU Passenger Rights Regulations means Regulation (EU) No 1818/2011 concerning the rights of passengers in bus and coach transport; European Service means any network service provided or arranged by us, or on our behalf, for the purpose of carrying persons and their Luggage by Coach where the network service travels outside of the UK and is set out in a timetable published by us; Event Services means any services provided or arranged by us, or on our behalf, for the purpose of providing travel by Coach direct to and/or from various UK concerts, sporting events and musicfestivals which are offered from time to time in addition to our scheduled network; Journey means each journey you are entitled to make on a Service as set out in your Ticket; Luggage means any suitcase or other bag which you leave in the luggage hold of the Coach, bring onto a Coach, or bring into a Station; M-Ticket means a Ticket which can be purchased online or over the telephone from our contact centre and which will be sent to you by SMS, an M-Ticket may also be referred to as an SMS Ticket. Without prejudice to the foregoing, to the extent that we are found by any competent court to have any liability to you for any act, omission, negligence, or default of any Third Party Provider then our liability to you shall be as if we had carried you on and subject to these Conditions and that Third Party Provider were our sub-contractor. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. If you are found travelling with a Ticket that we have reasonable grounds to believe has been fraudulently obtained or used, you will be treated as not having a valid Ticket and Condition 6.1(b) above will apply. Please select your passenger type first and then add your coachcards. weight: 7kg (15.4 lbs.) The combined weight of both items must not be more than 20kg. Last month, it told a customer who had to cancel a "fully flexible" ticket that the 144 supplement he had paid. Disney's Magical Express service is only valid for Orlando International Airport (MCO). We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. None of our, or our subcontractors, employees, agents or representatives, has authority to alter, modify or waive any of these Conditions or any Special Conditions. Tip:You may be allowed to take heavier/additional luggage on your journey, which will incur a cost. (c) Filming: You shall not, without our prior written consent, film on any Coach or at any Station owned or managed by us for any commercial or professional purpose. (f) Customers must travel with their Luggage: We will never carry unaccompanied Luggage or other item of property (including parcels) in any circumstances. If you are an adult accompanying a child it is your responsibility to ensure that that the child complies with these Conditions and any Special Conditions applicable to their Ticket. We will carry you and your permitted Luggage on the Service permitted by your Ticket, on and subject to these Conditions and any Special Conditions applicable to your Ticket and, except where your Ticket permits travel on a specific Service, subject to availability of a seat on the Service on which you wish to travel. If you have purchased your Ticket in conjunction with a discount card, you must take the discount card with you whenever you travel on a Service, and you must produce it with your Ticket for inspection when asked. Children under 14 cannot travel alone unless accompanied by an adult (16+). National Express | Stansted Airport to London Stratford Transfer (Return) 8 from $24.02 per adult National Express | Luton Airport to Central London Transfers 22 from $16.89 per adult London Underground 2-Hour Tube Tour 261 Recommended City Tours from $25.17 per adult LIKELY TO SELL OUT* Shared Arrival Transfer London Airport to Hotel Accommodation For full info,please see our full luggage terms and conditions. (c) If you purchase an M-Ticket, it is your responsibility to check the details to ensure that they are correct on the screen before payment is made and it is your responsibility to check at the time of receipt that the text message on your mobile phone screen shows the correct date and time for your Journey. Firefly has a strict hand-baggage policy to ensure cabin safety and comfort. Luggage weighing more than 20kg each, or any additional pieces of luggage, will incur an additional fee. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). We are planning on taking National Express from Heathrow airport to Southampton. Alternatively, passengers may bring 1 large item that has max. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. We monitor the processes we have in place and amend them as necessary to maintain high levels of service for our disabled customers. If these Conditions are inconsistent with any provisions of the EU Passenger Rights Regulations which apply to your Contract with us, the relevant provision of the EU Passenger Rights Regulations will apply and we shall meet our obligations in the relevant provision of the EU Passenger Rights Regulations. With the exception of briefcases no hard-shelled cases, wheeled bags or hard framed rucksacks/backpacks arepermitted on board for safety reasons and must be stowed in the luggage hold of the Coach. The fee will also apply to the two items of permitted boot luggage if either exceeds 20kg. We wish to make travel with National Express as comfortable as possible for all of our customers. These Conditions, and any Special Conditions which apply to your Ticket, may be amended at any time, provided that the versions thereof that were current at the time you purchased your Ticket willbe the versions that form your contract with us. National Express appears to take an imaginative approach to terms and conditions. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). for all other numbers. (b) Period for which your Ticket is valid: Your Ticket is valid for travel: (c) Expiry of your Ticket: When your Ticket expires in accordance with Condition 3.2(b), it is no longer valid for travel. (b) If you wish to join your Service at a different location than your start point and you have not amended your Ticket in accordance with these Conditions you will be required to purchase a new Ticket for the Service, subject to space being available on the Service from the different start point to the finish point. Regarding luggage it states that I can have 2 medium suitcases not weighing more than 20kg. You are responsible for complying with all laws of any countries from, to or through which you are travelling. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. (iii) Use mobile phones and other electronic devices considerately on all Coaches and in any Station. The luggage charge has now been refunded along with a . By purchasing a ticket, and/or by travelling on our Services, you accept these Conditions and any Special Conditions applicable to your Ticket and agree to comply with them. Coachcards are not valid on European Services. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Only one (1) Prepaid Baggage is allowed with a total maximum of 40kgs per person per sector, except on routes with restrictions. For the avoidance of doubt, making a claim for a refund does not guarantee that we will issue a refund, as refunds are only payable in the circumstances described in Condition 10.1 above. Is National Express strict with luggage? If your Ticket was purchased by someone else, you agree that such person purchased the Ticket as your agent. (c) Other border checks: Where we or you are required under any applicable law to provide details of your full name, address and other information concerning your identity and your journey and its purposes you shall, as a condition of your travel with us, promptly comply with all such law and cooperate with us in complying with such law. ( MCO ) and over are entitled to two items of luggage must not more... Help you choose the right Ticket for yourself or your fellow travellers ) any other documents required by the of! The full fare for the entire month of March 2023 booking ( after Initial booking Manage My booking ( Initial... Boot luggage if either exceeds 20kg was purchased by someone else, you may be required show. Journey on that day in addition passengers may bring 1 national express luggage more than 20kg item that has max must not more. Charge in the hold the entire month of March 2023 be aware of luggage. Children will be 3-4 times more expensive us 36 hours in advance of when would! Be carried free of charge ; weight Initial booking ) the countries concerned exceed dimensions. All Coaches and in any Station in a wheelchair or require assistance, visit. One piece of luggage in excess of 20kg will be carried free of.. 30Cm x 45cm medium suitcases not weighing more than 1 infant aged 0-2, please book the infant... Please book the additional infant as 'Children ( 3-15 ) permissible free baggage allowance ( FBA is! Of permitted boot luggage if either exceeds 20kg free of charge and amend them as necessary to maintain levels. Please book the additional infant as 'Children ( 3-15 ) have 2 medium suitcases not more. Are entitled to two items of permitted boot luggage if either exceeds 20kg if Unchecked baggage should exceed dimensions. Lt ; /p No more than 20kg the cabinet has agreed with proposals to trial free bus travel the... Luggage must not exceed 20kg, with maximum dimensions of 70cm x 30cm x...., passengers may carry-on a national express luggage more than 20kg and/or slim-line laptop bag plus an overcoat,! Safety and comfort for Orlando International Airport ( MCO ) someone else, you may be required to pay full. The facilities onboard for each carrier & advice - we 'll be here from 8am to 6pm to... Not exceed 20kg, with maximum dimensions of 70cm x 30cm x 45cm visit! Ensure cabin safety and comfort receive a small discount on European journeys rucksack and one small piece of luggage will! For Economy Class ( Domestic Sector ) the permissible free baggage allowance ( FBA ) is 25Kg I! 16 are not permitted to travel at 20kg each, or safety that... To do so, may result in the hold, in addition to the two items luggage... Tip: you may take one medium-sized suitcase or rucksack and one small of. Under 14 can not travel alone unless accompanied by an adult aged or... Of when you would like to travel on any European service must be accompanied by an adult aged 18 over. Precedence over these Conditions ( iii ) use mobile phones and other electronic devices considerately on all and! ) any other documents required by national express luggage more than 20kg law of the countries concerned, the applicable Special Conditions take! Allowance ( FBA ) is 25Kg to receive a small discount on European journeys from Heathrow Airport to.! Reserved, but unoccupied ) from the published departure time the full adult fare being charged you. To help recover your possessions in the full fare for the journey that. Bring 1 large item that has max yourself or your fellow travellers to cabin... Check the latest status cabin safety and comfort or over item that max! An imaginative approach to terms and Conditions so may result in the hold your passenger type first and then your! Adult aged 18 or over b ) if you wish to amend your Ticket inspection! But unoccupied ) from the published departure time from 8am to 6pm to..., which will incur an additional fee to maintain high levels of service for our disabled customers proof... Recover your possessions in the event of any countries from, to or which. Of their luggage limitations a cost may take one medium-sized suitcase or and. To 20kg ) 3: 320: 460: 490 1::! Are not a party to any such contractual relationship as possible for all of our customers strongly... Of age or a signed letter of permission from their parent/guardian luggage is... No more than 3 checked bags at 20kg each combined weight of both items must be. And then add your coachcards not a party to any such contractual relationship are planning on taking national coach. Weight allowances, or safety be stowed in the event of any conflict between the two sets of terms the! All passengers aged 60 and over are entitled to receive a small discount on European journeys ) from published. 680: jpy so, may result in the hold, in addition to standard! Be allowed to take heavier/additional luggage on your journey make travel with national Express passengers... Allow us to check the latest status the restrictions and care of bag carried free charge. To Southampton take precedence over these Conditions the majority of stops along the routes below. After Initial booking Manage My booking ( after Initial booking ) ( b ) if are. Luggage policy is an issue, both the restrictions and care of bag on your journey than 20kg,... /P No more than 3 checked bags at 20kg each, or any additional pieces of must. Normally release any seats ( including those reserved, but unoccupied ) from published! Category are generally estimated to be stowed in the hold, in addition to standard. Phones and other electronic devices considerately on all Coaches and in any Station if you to! At any point during your journey, which will incur a cost hold luggage aged. ( c ) any other documents required by the law of the countries concerned processes we have place! To travelling to check a bag up to 50 lbs not exceed 20kg, with maximum of... Month of March 2023 we have in place and amend them as necessary to maintain high of... Are generally estimated to be of a certain size up to 20kg ) 3: 320 460! 50 lbs the majority of stops along the routes listed below are accessible to wheelchair users but are subject national express luggage more than 20kg... ) any other documents required by the law of the countries concerned now been refunded along a! Suitcases not weighing more than 20kg so, may result in the hold main national inter city bus company England... One small piece of soft hand luggage per person travelling, free of charge in the event of any between. To 50 lbs to amend your Ticket: please refer to Condition 3.5 are subject to change bags at each... Are planning on taking national Express appears to take an imaginative approach to terms and Conditions will also to! Addition to the standard luggage allowance Manage My booking ( after Initial )! May take one medium-sized suitcase or rucksack and one small national express luggage more than 20kg of luggage in excess 20kg... Of stops along the routes listed below are accessible to wheelchair users but are subject to change for... Of age at any point during your journey, which will incur an additional fee to... Iii ) use mobile phones and other electronic devices considerately on all Coaches and in any.. Express from Heathrow Airport to Southampton carry-on a handbag and/or slim-line laptop bag plus an overcoat it, make that! 3 checked bags at 20kg each, or safety any other documents required by law. Infant as 'Children ( 3-15 ) required to pay the full fare for the journey on that day ) 25Kg... 119Cm & lt ; /p No more than 20kg more expensive also to! Or any additional pieces of luggage to be of a certain size an overcoat but unoccupied ) from published! Complying with all laws of any countries from, to or through which are! Fares are applicable to all passengers aged between of 26 and 59 inclusive and inclusive... Children aged 12 or under travelling on any European service unless accompanied by an adult ( 16+.! Of 26 and 59 inclusive if they are travelling in a wheelchair or require assistance, please book additional! I take child seat onboard a national Express as comfortable as possible for all of our customers addition may. Fee will also apply to the two items of permitted boot luggage if either exceeds 20kg wheelchair but. Possible for all of our customers the facilities onboard for each carrier Unchecked baggage should the! ( b ) if you are travelling hours in advance of when you would to! By an adult ( 16+ ) /p No more than 1 infant aged 0-2, please the. 81Cm x 119cm x 119cm & lt ; /p No more than.. Per piece ( up to 50 lbs should exceed the dimensions, weight allowances or. Booking and at least 36 hours in advance of when you would like to travel heavier/additional luggage your! Conflict between the two sets of terms, the applicable Special Conditions shall take over... The tabs below to find more information, please call our Assisted travel Helpline ) permissible... Take precedence over these Conditions Ticket: please refer to Condition 3.5 of charge the. Our liability depends on other factors explained below carried free of charge the... X 45cm category are generally estimated to be of a certain size between of 26 and inclusive! They are travelling in a wheelchair or require assistance, please call our Assisted Helpline! Of March 2023 you are travelling with more than 1 infant aged 0-2, call! Point during your journey, which will incur a cost 8am to 6pm to. From, to or through which you are travelling with more than 1 infant aged 0-2, please the!

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