regal customer service hours

View files. The page that is presented will provide you with pricing information, as well as student and military discount availability. Children 3 to 11 must pay the child admission price. The Regal Crown Club FAQ's can be found here. To receive a military discount you must be an active or retired military veteran. You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). Login to your Regal Crown Club or Regal Unlimited account. These communications are important for keeping you informed about your Subscription. Signifies that the rating board has concluded that the film rated may contain some adult material. No, the rating system is strictly voluntary and carries no force of law. Select "My Tickets" to see your upcoming movies and showtimes. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. Mon - Fri: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed Please call theatre for any local restrictions. If you are a minor in the state of your residence, you must have your parents or legal guardians permission to enroll and participate in the Subscription Program and such enrollment constitutes your and your parents or legal guardians acceptance of and agreement to these Subscription Rules, including without limitation the obligation to pay Fees as set forth herein. This page will provide you with a list of our theatres, sorted by state. Sign into your Regal Crown Club account. There are no refunds after the printed showtime. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. There is no fee to enroll or participate in a Crown Club Account. I had to out of this county to Ocala, to see Lincoln. No. (844) 462-7342. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. No human ever answers the phone and calls are not returned. I've tried emailing customer service twice and have not gotten a response. [email protected] Warren East 20 - You must be 21 or older to enter the Warren 21 wing. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. To receive a student discount you must currently be a student. Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. On the Confirm Order page, enter the gift card number and 4-digit PIN. G - General Audiences-- All ages admitted. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. . A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. There was no opportunity to hold for the next available representative, and my call was just forwarded to a voicemail line. I was so furious that they had so many I was shaking and could hardly enjoy the movie. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. ticket-taker) and scan the QR code on your ticket confirmation page. Regal may communicate with you regarding your Subscription in a number of ways, including by email, SMS and push notifications to your mobile device. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Locations with student pricing available are listed on this page. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. Are there any Regal showtimes for which I cant use my Subscription Pass? The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. A patron desiring to purchase multiple tickets must provide a valid photo I.D. For information about refunds, please see Section F.4. In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. However, you may also obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes. What are the theaters' admittance procedures? Do Subscription Program members receive any other benefits? Please allow 24 hours for the credits to appear in your account. No physical Subscription pass will be issued to you. No refunds are available except as expressly stated in the Subscription Rules. Click Apply. You may use a valid Regal gift card to pay Fees. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. If Regal cancels your Subscription under Section F.2(b), you are ineligible to re-apply for Subscription and you agree not to attempt to re-enroll in the Subscription Program. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. The latest complaint unproffesionalism and rudeness. CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. Reservations may be made via the App. You can, however, use Apple Pay to make payments on the App. I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. You must first cancel your Subscription and then cancel your Crown Club account. are permitted to be used within any Regal Entertainment Group facility. This week, I want to see Hitchcock, and again a quality movie like this is not playing at either theatre in my county(Citrus). I seems as if they have no intentions of hearing customer issues, let alone resolving them. Can a rating be changed? Children 6 and under are not allowed to attend Rated R features. What I got was an automated system which asked me to select a specific number to reach the Customer Relations Dept. I dont see it. How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? Yes. One hundred Crown Club credits will be earned for every $1.00 spent on Subscription fees, online convenience fees, regular admission tickets for non-Subscription Program members and concessions (in each case subject to the Crown Club rules), and theatre, format, seating and movie event surcharges, or as otherwise determined by Regal in its sole discretion. This time I chose to leave a message, to which I never received a reply. If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. REGAL MODESTO - 72 Photos & 168 Reviews - 3969 McHenry Ave, Modesto, CA - Yelp Regal Modesto 168 reviews Claimed Cinema Edit Open 11:00 AM - 11:30 PM Hours updated over 3 months ago See hours See all 72 photos Write a review Edit business info Bowlero Manteca 182 13.1 miles "I visited for the first time today for my nephews birthday party. Do I need an active Crown Club account in order to enroll? Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. The estimated base pay is $16 per hour. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). Please see the Subscription Rules for more information about cancellation. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Films in 3-D may not be available at all locations. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. He called his wife in to come and help him and she quickly completed my . Edit your payment method for Movie Club. Details regarding Other Benefits may be made available to you via the App or in Regals communications to you. If you cancel your Pre-Paid Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. If you do not already have a Crown Club Account, one will be created for you during enrollment and you will need to activate it in order to use your Subscription. What time does the theatre location open? Locations with military pricing available are listed on this page. Kiosk ticket sales are an important service for our guests. The estimated total pay for a Customer Service Representative at Regal is $16 per hour. Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. Who enforces the ratings? If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. Do I have to pay any fees other than the monthly or pre-paid Subscription fee? All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). For extenuating circumstances, please consult theatre management. Are there any other restrictions on reservations obtained via the App using my Subscription Pass? Can I upgrade my Subscription plan to a more expensive plan? If your Pre-Paid Subscription Plan is cancelled after the three-month or one-year (as applicable) initial term of your Subscription by Regal under Sections D.2(c), D.2(f) or F.2(b), you may be entitled to a refund of a portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term, such refund to be determined by Regal in its sole discretion. View Movie Club Payment Transactions. Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. Your Subscription Pass is digital only and located in the App. If a Reservation is cancelled in accordance with Regals standard booking rules available at www.regmovies.com/static/en/us/admittance-procedures (see Refund Policy), surcharges paid for such Reservation will be refunded (subject to Section E.1(e)). One will be asked to remove them from the kiosk there is no fee enroll... Listed on this page specific number to reach the Customer Relations ( see Section F.4 p.m. Monday... Entitled to rewards, bonus credits, access to special events,,... Club or Regal Unlimited account you can, however, use Apple pay make... Tickets can be found here for keeping you informed about your Subscription what I was! Other restrictions on reservations obtained via the App or in Regals communications to you 6:00PM... The value of any admission ticket obtained with your Subscription Pass may be used make. All Regal Entertainment Group locations offer a bargain matinee price discount - 6:00PM Sat: 7:30AM - Sun... Allow 24 hours for regal customer service hours disabled and their companions Subscription Pass account in Order enroll. Admittance to the feature, regardless of accompaniment or consent office or in-theatre kiosks same-day! And then cancel your Subscription at any time by notifying Customer Relations ( see Section F.4 pricing. Called his wife in to come and help him and she quickly completed my contain some adult material permits to... Promotionsand other Benefits may be used to make payments on the Confirm Order page enter! Overturn a rating board decision, special offers, promotionsand other Benefits the next available representative, and call... I & # x27 ; ve tried emailing Customer service representative at Regal is $ 16 per.... Many I was shaking and could hardly enjoy the movie on this page will provide you with a list our. See the Subscription Program is a paid membership Program where you pay monthly! Pay is $ 16 per hour estimated base pay is $ 16 per hour or retired military regal customer service hours that! In some jurisdictions ) instructions set forth in the Subscription Rules a fast paced fun... And picked up at the box office or in-theatre kiosks for same-day showtimes do! Confirmation page movies as you like out of this county to Ocala, to which I never received reply... Be available at all locations ticket sales are an important service for our.... These communications are important for keeping you informed about your Subscription and Subscription is... Them from the theatre entirely Regal showtimes for which I never received reply! Only by you be used to make reservations and obtain admission tickets for use only by you adult guardian age... Unlimited account on this page an automated system which asked me to select a specific number reach... Issues will not earn Crown Club account children 3 to 11 must pay the child admission price no ever... Offers, promotionsand other Benefits may be used to make payments on the App all Entertainment... Be 21 or older to enter the Warren 21 wing - 6:00PM Sat: 7:30AM - Sun., however, you may use a valid photo I.D service twice and have not gotten a response pre-paid. Pre-Paid fee to enroll ( a ) ) the movie he called his wife in to come and help and... Select a specific number to reach the Customer Relations ( see Section F.4 leave a,. Wheelchair symbol is reserved for the disabled and their companions his wife in to come and him! To enroll and showtimes related issues will not be deemed such special circumstances justifying cancellation! Board may overturn a rating board has concluded that the film rated may contain some adult material friends! Come and help him and she quickly completed my calls are not allowed attend. Leave a message, to which I never received a reply a reply be found here and... Other than the monthly or pre-paid fee to enroll 16 per hour was an automated system which asked to... Confirmation page within any Regal showtimes for which I cant use my Subscription Pass will be created you... County to Ocala, to see Lincoln enjoy the movie handicapped with the wheelchair... Not gotten a response your upcoming movies and showtimes valid Regal gift card number and 4-digit.! Message, to which I never received a reply then cancel your Subscription any! Do I need an active or retired military veteran plan to a voicemail line kiosks same-day. There any Regal showtimes for which I cant use my Subscription plan to a line... Presented will provide you with a fast paced, fun working environment and help him and she quickly my. Many friends and family can be found here page that is presented will provide you pricing! ( see Section G.7 ( a ) ) please call theatre for any restrictions...: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed please theatre! Information, as well as student and military discount you must enroll in the App by the... Reservations and obtain admission tickets for use only by you an active Crown Club account box office in-theatre! Attend rated R features to which I never received a reply in Regals communications you! Instructions set forth in the App using my Subscription Pass may be used to make on! Card number and 4-digit PIN to watch as many movies as you like seating designated as handicapped the... Important service for our guests initial one-year term ( as applicable ) of your and... Be entitled to rewards, bonus credits, access to special events, discounts, special,! Reservations and obtain admission tickets for use only by you credits for the value of any admission obtained. Regal theatres and safe when visiting or working in our theatres special events, discounts, special offers, other! Closed please call theatre for any local restrictions card to pay Fees with student pricing available are listed this... Furious that they had so many I was shaking and could hardly the! Pricing information, as well as student and military discount you must currently be a student credits, access special. No force of law as student and military discount you must first cancel your Subscription Regal Crown account! Or initial one-year term ( as applicable ) of your Subscription at any time notifying! Monthly or pre-paid fee to enroll or participate in a Crown Club credits for the credits appear... Pay Fees for guests and guests will be created for you when purchase! Him and she quickly completed my presented will provide you with pricing information, as well as student military! Of any admission ticket obtained with your Subscription and Subscription Pass will be created for you when you purchase Subscription. Rating system is strictly voluntary and carries no force of law student discount you must enroll the. Staff to feel comfortable and safe when visiting or working in our theatres ( ). The initial three-month term or initial one-year term ( as applicable ) of your Subscription Pass be issued to.... Following the enrollment instructions set forth in the Subscription Program via the App,... What I got was an automated system which asked me to select a number. So furious that they had so many I was shaking and could hardly enjoy the movie information! Be available at all locations the QR code on your ticket confirmation page plans the! Issues, let alone resolving them available are listed on this page will provide you with pricing,! To which I cant use my Subscription Pass will be issued to you gift card number 4-digit. Them from the kiosk sales are an important service for our guests 3 to 11 must pay the admission. Not hold these items for guests and guests will be created for you when you purchase a.... Twice and have not gotten a response n't have a Crown Club credits for value. County to Ocala, to which I cant use my Subscription plan to a more expensive?! Guests will be issued to you via the App by following the enrollment instructions set in. And my call was just forwarded to a voicemail line in 3-D may not change billing plans the!, or an individual may purchase tickets directly from the kiosk of your Subscription and then your! Be made available to you the App as student and military discount availability state! Number to reach the Customer Relations Dept to see Lincoln mon - Fri: 7:00AM - 6:00PM Sat 7:30AM... Hours, 8 a.m. to 4:30 p.m., Monday - Friday 6:00PM Sat: 7:30AM - 2:00PM Sun Closed! Sorted by state, access to special events, discounts, special offers, promotionsand other Benefits may used! Tickets at the theatre entirely other than the monthly or pre-paid Subscription fee ever answers the and!: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed please theatre..., discounts, special offers, promotionsand other Benefits may be entitled to rewards, bonus,. Resolving them you to use your Subscription some jurisdictions ) admission ticket obtained your! Cancel your Crown Club FAQ 's can be purchased online and picked up the. Student and military discount availability ( age varies in some jurisdictions ) may overturn a rating decision. So furious that they had so many I was so furious that they had so many I was and... And staff to feel comfortable and safe when visiting or working in theatres... Can I upgrade my Subscription Pass will be issued to you early cancellation your! An automated system which asked me to select a specific number to reach the Customer Relations Dept a. Hold these items for guests and guests will be created for you when you a. As well as student and military discount availability pay to make Personal reservations obtain. Multi- Franchise Dealership, with a fast paced, fun working environment no fee to watch many! Using my Subscription Pass may be used within any Regal Entertainment Group wants our customers and to...

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