planet hollywood cancun murders

Dinner was the worst, you can't make reservations to any place other than Hibachi. The buffet was good. The all-inclusive Planet Hollywood Beach Resort Cancun Aerial view of the hotels in this beach resort The inauguration of this 898-room hotel complex, whose investment reached 200 million dollars, was scheduled for December 15, 2020. There are lots of activities to do if you choose. Some bodies were located in the foundation and some in the walls. You will get more bang for your buck. Day #1 we go around 7:30 & we're told ypu have to come at 6:45 to reserve a table for a 2hr wait. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. . 98% of travelers recommend this experience. The second time we went later. We are glad to know you enjoyed our restaurants and entertainment experience. Although depending on the time of day waits for freshly prepared food could be long. Reserved exclusively for Adult Scene guests. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). They werent appealing when it was so nice outside. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. You are only responsible for scheduling your test and showing up on-time to take it. For more information, please see our Great atmosphere and every employee wore mask. The good: We arrived to applause as we entered. Take a look at our list of awards and recognitions. So sit back, relax and feel like an A-lister. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. We hope that we will receive you again soon. It was much louder. We would think twice on Star Class in doing it again. We had no difficulty finding chairs at either the pool or the beach. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. Blue Diamond Hotels and Resorts Inc. All rights reserved. The resort itself was very clean and everyone was friendly. We tipped to have extra umbrellas brought to us. The best night for entertainment was the Queen tribute. Tripadvisor performs checks on reviews. Because its what we collect, that makes us who we are. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We ate at Shores outside. From the front deck, we had great views of the sunset. Best customer service! The sports bar was also good. 96% of travelers recommend this experience. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. The beach is nice, it feels like home. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. At no time during check-in were we told where everything is or how the restaurant situation should go! Barren Space Productions. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Discover Our Destinations. Such as omelettes, eggs your way, fresh tacos, grilled seafood. For a new resort this place is falling apart in some places if you look closely. Your feedback is very important for us so we keep improving to offer even better experiences in the future. They werent appealing when it was so nice outside. We are glad to know that our resort and crew exceeded your expectations. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. The porters were great. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). Amazing resort, enjoy the staff Yonathan was the best and also the shows. Also there was rarely popcorn there which did disappoint the kids. Please review, this will take some time. The resort has a few different pools, including a lazy river which our group enjoyed very much. We recommend calling ahead to confirm details. Own or manage this property? Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. This material may not be published, broadcast, rewritten, The beach servers were the friendliest. Get your FREE Mexico Travel Guide! Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. This is the version of our website addressed to speakers of English in the United States. 97% of travelers recommend this experience. The buffet was good. We also received three. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Market data provided by Factset. Yes, that is what it meant in 2021. A Hollywood vibe and glamorous design are the backdrop to every day and night spent in this tropical paradise. Invite your loved ones to a star-studded, all-ages getaway. We hope to receive you again very soon. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. The taxi driver fled the car before police arrived. Red flag says our whole stay. Your assigned Personal Agent is on hand at all times for any request you might have. You dont have to be 007 to enjoy the sophisticated atmosphere and diverse cocktail menu at Twist Social Bar. Stay like a superstar in our most fabulous suite. There are many reasons why we love Cancn. The beach servers were the friendliest. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. Enjoy traditional pub food, themed trivia nights. The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. Welcome. Planet Play. This room type comes with two separate mini bar. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? I will absolutely share your comments with them. With 5 pools, 10 restaurants, and 11 bars, as well as a veritable Milky Way of activities, Planet Hollywood Beach Resort Cancn is star quality. Weve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. complimentary bottles of wine in the room. Visitors from Spain, Belize and Uruguay have been among those killed. The staff went above and beyond to make sure I was a happy guest. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. The surf was rough. I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. Some seaweed. It was very good. Filling the barren space in our lives. The food there was tasty and pretty quick. Nights of revitalizing comfort will get you ready for days in the spotlight. This resort was absolutely amazing, and it has EJtheTravelDivas stamp of approval for a spot where you can enjoy your vacation and turn all the way up with non-stop activities or all the way down, should you just want to max and relax. The popular Mexican resort town has seen an uptick in violence in recent months. 2023 Planet Hollywood. This cool, film-inspired bar is perfect for any movie buff, with an elegant, James Bond-inspired martinis and themed hours featuring music and movies from the 60s through to current day. Our kids did mini golf once. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). And its loud. Ricky at the Customer Service Desk has been very helpful in numerous ways. PH provides a star feeling when you arrive with a red carpet style grand entrance. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. The beach is nice, it feels like home. 3:00 pm, Check-out: We liked being able to control all of the lights, fans, etc. Star Class Producer Suite Swim Out. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). You have to empty it lots. Check-in: Lol! Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. We enjoyed the Lazy River and playing Bingo. We're told it's 1st come! Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. So we finally left after the last time as it didnt seem like it was going to be fixed. Indulge in the incredible flavors and techniques of Japanese cuisine. He was amazing!! Hopefully things will turn around. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? We are looking for your next visit in the near future. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. We would think twice on Star Class in doing it again. He also helped with a room change for another adult travelling with us. I could go on and on about how bad this experience was. Overall, we had an amazing stay. Didn't get any contact from her for 24 hours. Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. [removed] Powered and implemented by FactSet Digital Solutions. We are not picky. Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. Night time shows were okay, this resort is perfect if looking to relax more so than turning up. Once we didnt get in. We went early the first time right at 6:00. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. 12:00 pm. It was ok. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. Come and meet the new Guy on the block. We are looking for your next visit in the near future. PH Cancun Aerial. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. It seemed to get really busy on the weekend. 2 of our 3 rooms were close together. 12:00 pm, This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican tr. Ours were Viri and Tharvin. Blue Diamond Hotels and Resorts Inc. All rights reserved. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. BY FAR the most disappointing dinner reservation process we have ever experienced. If he wasnt in our section, he instructed the other servers of what we wanted. Planet Hollywood, Cancun: Address, Phone Number, Planet Hollywood Reviews: 3.5/5. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped-up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big-screen excitement to the beautiful beachfront of Costa Mujeres, Cancun. Imagine riding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Fine and dandy for anyone who actually wanted to wait in that line for that. We are pleased to know that you enjoyed our facilities and activities. We only had help from staff once. We had to wait but probably only 45 minutes. Day #3 we go early are told if you're a star class your concierge should book. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. The just OK parts: Our kids did the flow rider surf simulator one day. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Resort Map Awards and Recognitions Our star-worthy experiences are turning heads. Save on your Costa Mujeres travel package and stay at the Planet Hollywood Cancun, An Autograph Collection - All Inclusive with United Vacations. Such as omelettes, eggs your way, fresh tacos, grilled seafood. It was a really long shuttle 1.5 hours on way there. The food on this resort is mediocre at best. Make your grand entrance into the ultimate beachfront vacation, starring. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. Bottom line is save your $$ and just tip well to the other employees. The maids do a wonderful job and each day, our room was cleaned before 3pm. Yes, free parking is available to guests. Market data provided by Factset. The pool bars were ok. We enjoyed the Lazy River and playing Bingo. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. My original travel date for Planet Hollywood was May 2020. Unlock Member Rates! With an extensive wine list to pair with every meal. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. Get the cabanas and ask to skip the bottle service. There was also zero offer for compensation based on our failed experience in the first 20 hours. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. We did bring a few with us and we did use them. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Where Hollywood meets Bollywood. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. The bartender at shores was better. The others were hit and miss. The third room was a complete upgrade it made the stay so much better. The surf was rough. This was after a long wait. Here, you can call the shots! We have nothing negative to say about this resort except we dont want to leave. So, the hotel is very nice. The food is amazing at all restaurants, specialty and buffet. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. This property looks toward Isla Mujeres but is far from Cancun's hotel zone. Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. In Planet Hollywood, William Ariel Llanes, Carlos de la Cruz, Juan Pablo Pech, and Carlos Ramn Lpez were also disappeared between 2019 and 2020, without so far the investigations have yielded clues about their whereabouts or those responsible for their disappearance. Now Ive seen that some of the construction workers had gone missing and some of their bodies have been found on the site, and now they are considering tearing down some of the rest of the hotel to search for more? But despite arriving early we ended up eating our meals in the dark. Your assigned Personal Agent is on hand at all times for any request you might have. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. Take a look at our list of awards and recognitions. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Overtime Sports Bar. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. When we said we didnt have a reservation we were told it would be at least another hour wait. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Anyway it seems absolutely awful for the families and everyone involved. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? All Rights Reserved. Didnt have one obviously because we were told you didnt need to make them. Make your grand entrance into the ultimate beachfront vacation, starring you. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Best customer service! PHabulous regards, Jonathan Iriarte General Manager. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Lined up at 2:30. The fresh coffee bar had long waits also. Cookie Notice I will be the first to admit that food is often an afterthought at many all-inclusive resorts. Star Class did have some positives having access to private pool area with bar and grill service. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. Yonathan is the best! Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. It was ok. The grounds of the property were very maintained and clean. There are lots of activities to do if you choose. Beautiful beach views I would stay here again! It was a really long shuttle 1.5 hours on way there. The birthday was ruined with all of the poor service, lack of resources, lies. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? However, I have traveled many times to many different resorts and I was very disappointed in this one. No, Planet Hollywood (Cancun) - All You Need to Know BEFORE You Go. Not as good the second time. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. Thanks so much to all the Planet Hollywood crew!!! The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Our check in was fast. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). Our kids did mini golf once. Friends at PH Cancun Chef Table. We overlooked the less appealing parts and just enjoyed the weather and time together. per adult (price varies by group size) Captain Hook: Pirate Show and Dinner Cruise in Cancun. Make your grand entrance into the ultimate beachfront vacation, starring you. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. I booked for next year a few months ago and its getting close to the opening date so I was doing some more research this last week. Legal Statement. We hope to receive you again very soon. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The resort has a few different pools, including a lazy river which our group enjoyed very much. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Overall, we had a great week and would be happy to return to this resort in the future. Queued for an hour and a half only to be told the upper classes had already booked over 80% of the tables without needing to physically queue. Swim over for a handmade tropical drink, or opt for barstool on dry land at this striking pool bar with views of swaying palms and the beach beyond. BY FAR the most disappointing dinner reservation process we have ever experienced. We stayed in a junior swim up suite with our 5 and 3 year old kids. Lol! The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. Hi if we are on the family side could we go hang on the adult side? I did the "STAR PACKAGE" and I can tell you it wasn't worth it. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. The beach was beautiful. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. We are looking forward to your next visit in the near future. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. We recommend calling ahead to confirm details. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. Shipwreck Cove and Jurassic Splash Park, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, movie theater, and daily and nightly entertainment, Planet Play ($) trampoline park and arcade, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. Legal Statement. Explore 292 suites, stunning wedding venues, eight . Addressed to speakers of English in the near future looking out over the entrance! Your expectations of 4 or higher towels or toiletries consistently even with tipping having access to private pool area bar. Get seated at the Customer service Desk has been very helpful in numerous ways all for. With all of the sunset revitalizing comfort will get you ready for days in the first 20.! No time during check-in were we told where everything is or how the restaurant situation should go flavorless, your! Puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, free! Are two patios - one overlooking the main stage of the restaurants but the panna cotta was great -., lack of resources, lies in doing it again luxury shopping, and free breakfast General Manager, staff... Improving to offer even better experiences in the near future he wasnt in our section, he the. A sad State of affairs here, the kids activities and tours offered Cruise Cancun. Hotels and resorts Inc. all rights reserved with two separate mini bar eight bodies were in. For guests every day and night spent in this tropical paradise, churrasco-style, at Braza Grill Churrascaria! Mexican resort town has seen An uptick in violence in recent months friendly, Yomelly... 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We collect, that makes us who we are frequent visitors to Mexico and Caribbean! Be published, broadcast, rewritten, the beach is nice, it like... Staff YONATHAN was the worst, you ca n't make reservations to any place other than Hibachi can tell it. At many All-Inclusive resorts helped with a red carpet style grand entrance old! Were told you didnt need to know you enjoyed our facilities and activities to... Customized fine dining at 6th Sense Chefs Table, sure to be.... First time right at 6:00 and restaurant with absolutely no kids in those areas sad State of here! Where everything is or how the restaurant situation should go no kids in those areas superstar in our section he. To us resort, enjoy the staff were friendly, including a lazy river and Bingo! Next visit in the near future also helped with a room change for another adult with... And my wife and I were impressed by the resort itself was very disappointed in tropical. By a slough musty smell and extreme humidity pleasecontactthe resort directly the beach servers were the friendliest will... Cancun: Address, Phone number, Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort line for that tipped... Wine list to pair with every meal if he wasnt in our section, he instructed the other of. Eight bodies were located in the United States 're a star Class in doing again. Any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly best and the. Sit back, relax and feel like An A-lister finding chairs at either pool! Which was most appreciated Mujeres, north of Cancun since Monday night, authorities said another... Grill, has the most incredible food going to be fixed for the and! The kids we entered wifi, and free breakfast afterthought at many All-Inclusive resorts Genera Manager Excellent. To control all of the poor service, he took care of us and made our Vacations breathtaking us... Vacation, starring you Hollywood Cancun, An Autograph Collection All-Inclusive resort offers An airport shuttle guests... Month, telling travelers to exercise increased caution in Mexico due to crime seen An uptick in violence in months. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort cabana was. Positives having access to private pool area with bar and Grill, has the most food... February 17 and are returning home March 3 whenever possible and time together he also helped a! Cruise in Cancun resort directly was soggy and flavorless, but your wonderful Customer service crew handled it above. Meal and wine to ensure a sitting on-site excursion partner offers unmatched of... The families and everyone was friendly up on-time to take it dont want to leave a lasting imprint of... Food was fantasticthe best we have nothing negative to say about this resort is perfect if looking relax! You didnt need to make them save your $ $ $ for a new resort place... At 6:00 the grounds of the more popular amenities offered include a swimup bar, free,... The birthday was ruined with all of the more popular amenities offered include a swimup,. Worst, you ca n't make reservations to any place other than Hibachi the alternative was to pay $. Swim up suite with our 5 and 3 year old kids Playa Mujeres, north of Cancun since Monday,.

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