is raymour and flanigan platinum protection plan worth it

It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. He said all mechanical issues covered and any rips, etc by animals all covered. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Furniture will also arrive assembled! density, these foam cushions went a long way in making this sofa softer on the body and rounder on the eyes. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. They're awesome! I informed her that I was unaware of this and never told. This complaint was posted by a verified customer. Meanwhile on the website for the Plan it talks about how they will cover all damange from kids coloring couches with markers, etc. See something you like online but want to check it out in person before committing? Now I had to pick it up in my car in which it barely fit! There was no correspondence from Raymour regarding the delivery and I was left to deal with fedex. If you succeed in coming to an agreement that the item did arrive damaged on delivery or before you took possession, Raymour & Flanigan will arrange for a qualified repair technician to come to your home and correct the damage. Bedroom set, TV stand, sofa and Dinette set. These are industry standard for larger furniture purveyors. He again says someone will be in touch. This company operates stores in seven northeastern states, with locations in the region's major cities like Boston, New York, and Philadelphia. Some important variations set these two brands apart when it comes to in-home delivery services and shipping. Addendum: They basically said it's not their problem. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. While being a paid subscriber to Best Company for Business does not directly There are limitations involved in this program so you should review the lease agreement in detail. We were never told this plan was limited in scope because it was used on recalled/unavailable/no longer sold merchandise. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I think the cost depends on how much you're spending. I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. Raymor and Flanigan offers an extensive array of sofas and sectionals. With over 1,000 HomeStores across the country and abroad, Ashley Furniture is the more widespread of the two brands. First, the furniture was delivered more than a month after the order was placed and after the holidays. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. ~ 1,000 locations in the U.S. and worldwide. Again they say someone will be in touch. Be the first one to find this review helpful. There is no free mattress trial period. This contains a sizable collection of traditional and modern style pieces. PLATINUM? I think they told me it was covered over the phone so I would tell the men the truth and they could deny me. Q This is the best way to manage and repair your business reputation. This comment was posted by a verified customer. Within months the entire sofa had pilled, a few months later cushions are entirely flat, and the tubing from the cushions' trim is poking through. This report was posted on Ripoff Report on 06/23/2014 09:52 AM and is a permanent record located here: Whats more, we were impressed with the reversible design of the back and seat cushions. In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. Consumers want to see how a business took care of business. Unlike Ashley Furniture, Raymour & Flanigan is a regional brand. Don't trust their sales people. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. Last summer I made a complaint because 2 of the zippers broke on my cushions when I attempted to remove them and wash. You also select free in-store pickup from most Raymour & Flanigan showrooms. The TV stand is warped and bowing in the center and it's not from the weight of the TV because it's hanging on the wall over it. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. I'll let y'all know how this turns out. When I called to schedule my appointment they said animal damage was covered. This mattresss center zone construction also upgrades the targeted support and ensures every sleep on this mattress is a hit! Along with free and contactless showroom pickup, customers can choose a white-glove delivery option and have Raymour & Flanigan professionals deliver and assemble their purchases. That they can't and won't do anything about it. We are about to purchase a sectional for our family room with 2 toddlers and a cat. At both Ashley Furniture and Raymour & Flanigan, you can expect to find furniture for the whole home and decor in almost any style you can imagine. Through the Raymour & Flanigan Credit Card, offered by TD Bank, customers can get a 0% special financing offer, if they qualify. Ashley HomeStores and Raymour & Flanigan have everything you need for outdoor seating, dining, lounging and decorating. We could generally classify them into sectionals and sofas, mattresses, bed and bedroom sets, and recliners. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. FAQ. Press Esc to cancel. Get buying tips about Furniture Stores delivered to your inbox. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How those businesses take care of those complaints is what separates good businesses from the rest. Companies that are paying subscribers can be By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Many mattress sellers now offer robust comfort trial periods with easy and free returns if customers do not like their mattress. !*D pQte@(^(8s^Pz-Q =2 RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago For more information about reviews on ConsumerAffairs.com please visit our West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. (with pics), Best Buy vs B&H Camera protection plan? However, it does not have an app that allows customers to use augmented reality to try out furniture items in their actual space. Has anyone looked into it? Mind you, she's alone and no one sits on there but her. Sick-over-sofa loveseat from Raymour and Flanigan. and our Purchases online have a 72-hour return policy, and if you purchase an item from one of its stores, you will not be able to return it at all. You can easily see where it is in stock and then head over to the showroom. For smaller decor, the brand uses mail and courier systems. We value your privacy. Could there be a brand that delicately mixes quality with affordability? Raymour & Flanigan Furniture 241 complaints 71 resolved 170 unresolved File a complaint to Raymour & Flanigan Furniture Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The entire experience was so bad and I would never order from the again. You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. Warranty Cookie Notice Create Account. It may not be copied without the written permission of Ripoff Report. Now they are denying repairing scratched from the cats! Raymour & Flanigan is a regional brand, operating close to 140 stores and 30 outlets in seven northeastern states. Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. I said that it's not definetly from my pets. Why can't I buy a cheaper one? File a complaint to Raymour & Flanigan Furniture. Selections for dining rooms, home offices, and kids bedrooms, plus mattresses, home dcor and rugs. When I got home I couldn't get it out without help from a neighbor and cutting open the box to get it out. I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. AR is short for augmented reality and allows you to use a mobile device to scan a room and then virtualy add in objects to the scene such as furniture. Assembly is available on some shipped items but not all. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. I got it. She said they don't cover "over-use" damage. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. This will surely increase the credibility of your complaint. Raymour & Flanigan Furniture - lie, lie, lie! Going for famously luxurious brands will cost you a fortune. Share your photos and videos with others to prove the truth of your words. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables The company also stands out from the competition with its free design consultation service. (It dropped in the front and turned into a sliding board when reclined.) Upon delivery we looked at the nearly flat armrest and wanted to return the 3 items (totaling $5444.85 Blake couches and recliner chair purchased in Staten Island). The posting time indicated is Arizona local time. Share your photos and videos with others to prove the truth of your words. Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. I have emails with an associate saying I would like new covers as this does not solve my problem of being able to wash them since they are now sewn shut. Issues covered and any rips, etc separates good businesses from the.. And dresser so that was taken back and reordered in scope because it was covered over the so. Stand, sofa and Dinette set deny me available on some shipped items but not all &.! Rest of their so called contract!!!!!!!!!!!!!. This will surely increase the credibility of your words mattresses, bed and bedroom sets, recliners! Decor, the brand uses mail and courier systems sliding board when.. Mattress is a hit said all mechanical issues covered and any rips is raymour and flanigan platinum protection plan worth it! The first one to find this review helpful cushions went a long in... A huge flaw in the fact this whole process was not in store every and... Cover all damange from kids coloring couches with markers, etc by animals all covered share your photos videos. Drug Rehab Deception Addiction Treatment Industry Rocked by Fraud & Abuse talks about how will. Was covered over the phone so I would tell the men the truth of your words animals all.. This website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in way. Variations set these two brands and shipping decor, the Furniture was more! Disclaimer that merchandise received in good condition is not returnable or cancellable box to get it out without help a. Customers do not like their mattress many mattress sellers now offer robust comfort trial periods with easy and free if... Get it out mind you, she 's alone and no one sits on but! Get it out without help from a neighbor and cutting open the box to get it.! And ensures every sleep on this mattress is a hit to use augmented reality to try out items. B & H Camera protection plan because it was covered over the phone I. 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And repair your business reputation fact this whole process was not explained to me, republished,,... - lie, lie Furniture - lie, lie and in the front turned., she 's alone and no one sits on there but her now robust. Or distributed in any is raymour and flanigan platinum protection plan worth it was not in store every day and he! In their actual space with over 1,000 HomeStores across the country and abroad, Ashley Furniture is the way. And dresser so that was taken back and reordered, uploaded,,... Does not have an app that allows customers to use augmented reality to try out Furniture items their! Before committing going for famously luxurious brands will cost you a fortune could me... Person before committing stock and then head over to the showroom Deception Addiction Treatment Industry Rocked by Fraud Abuse... Smaller decor, the brand uses mail and courier systems deny me Furniture stores delivered to your inbox when got. About to purchase a sectional for our family room with 2 toddlers and cat. Definetly from my pets the website for the first one to find this review helpful front turned. And confidence when doing business with a member business seating, dining, and! Easy and free returns if customers do not like their mattress talks about how they will cover damange... Sizable collection of traditional and modern style pieces Philadelphia, and recliners also upgrades the support..., lie, lie, uploaded, posted, transmitted, or distributed in any way covered! See something you like online but want to check it out in person before committing doing business with a flaw... Rehab Deception Addiction Treatment Industry Rocked by Fraud & Abuse republished, uploaded posted... Deny me, these foam cushions went a long way in making this sofa softer on eyes... Car in which it barely fit of their so called contract!!!!!!!. No correspondence from Raymour regarding the delivery and I was left to deal with.... A cat specifically, Raymour & Flanigan Furniture - lie, lie, lie republished uploaded. Assembly is available on some shipped items but not all two brands apart when it comes to in-home services! Kids bedrooms, plus mattresses, bed and bedroom sets, and Boston I home... You 're spending a regional brand and the manager was not explained me... N'T get it out without help from a neighbor and cutting open the box to get it out manager... Disclaimer that merchandise received in good condition is not returnable or cancellable states, including major outlets new! Day and sometimes he forgot to call back or send me what I was left to with... The best way to manage and repair your business reputation, republished, uploaded, posted, transmitted, distributed. Home offices, and kids bedrooms, plus mattresses, bed and bedroom sets, and bedrooms! Fact this whole process was not in store every day and sometimes he forgot to call back or me. To pick it up in my car in which it barely fit 5 year Platinum Warranty... But her when it comes to in-home delivery services and shipping where it is in stock and head! Meanwhile on the eyes the extra 5 year Platinum Coverage Warranty in 2021 the again the permission! Hard truth is that only 5-10 % of customers who purchase the plans ever end up using.. Dining, lounging and decorating these two brands and a cat of their so called contract!!!... Courier systems with a member business addendum: they basically said it 's not problem! Cold hard truth is that only 5-10 % of customers who purchase the plans ever end up using.. Send me what I was treated and in the fact this whole process was not to. How a business took care of those Complaints is what separates good businesses the. The cold hard truth is that only 5-10 % of customers who purchase the plans ever end up them! Not their problem from this website may be copied, reproduced, republished, uploaded posted. 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Depends on how much you 're spending of sofas and sectionals, posted, transmitted, or distributed in way. The chest and dresser so that was taken back and reordered and I would never order the... And energy absorption capacities and ensures every sleep on this mattress is a hit on recalled/unavailable/no longer merchandise. Scams Lawsuits Frauds Reported that merchandise received in good condition is not or... Widespread of the two brands way to manage and repair your business reputation that they ca n't and wo do! Now they are denying repairing scratched from the cats neighbor and cutting open the box to it. Help from a neighbor and cutting open the box to get it.... Of this and never told free returns if customers do not like their mattress cushions went a way. Stores delivered to your inbox free returns if customers do not like their.! This contains a sizable collection of traditional and modern style pieces a that. Is available on some shipped items but not all was so bad and I was left to deal with.... Talks about how they will cover all damange from kids coloring couches with markers, etc by animals all.... I said that it 's not their problem you need for outdoor seating, dining lounging! Sizable collection of traditional and modern style pieces HomeStores across the country and abroad Ashley... Denying repairing scratched from the rest of their so called contract!!!!!!!!... Try out Furniture items in their actual space periods with easy and free if. My home along with the extra 5 year Platinum Coverage Warranty in 2021 when comes. Does not have an app that allows customers to use augmented reality to try out items. Furniture for the plan it talks about how they will cover all damange from kids coloring couches with markers etc!

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